BEING A CUSTOMER WITH US
What is included when you become
a customer of Angry Creative?
Here’s a brief overview of what you can expect as our customer. This is our approach, whether you’re starting a new project, seeking ongoing management, or pursuing further development.
Management
When you become our client, we take care of operating and hosting your website alongside providing maintenance and support. The scope of these services is customized to meet your specific needs.
Innovation
We continuously enhance our WordPress and WooCommerce solution, Qala, ensuring our customers benefit from ongoing innovation—at no additional cost.
Project management
To ensure a successful collaboration, we assign a dedicated project manager to each project. They oversee tasks such as sprint planning and serve as your primary point of contact.
Business development
We offer all our customers the chance
to continuously improve their
business and website. We are
implement your ideas or
come up with your own suggestions for improvement.
Proactive maintenance and accessible support
We provide hosting and proactive maintenance, ensuring your website stays up to date. If any issues arise, we’re always available for support. The type of solution and level of time commitment we recommend depend on factors like your website’s traffic and how often you require assistance.
An agile work process with your interests at the forefront.
We follow an iterative work process, breaking the project into “sprints,” which typically last 1-2 weeks. Each week, your project manager will hold a reconciliation with you to review progress, discuss any requests, and address changes in project priorities. This ensures that you, as the customer, always have control over the direction of the project.
Business development that takes your business to the next level
Whether we’re just beginning our conversation or have been working together for a long time, we always aim to add value for you as a customer. With the support of our experienced business developers, this process is seamless. Development can be done through a monthly time bank or on a more occasional basis, depending on your specific needs.
