Transport management can feel overwhelming with all that it entails today. Customers expect it to be fast, smooth and with clear information. For larger companies, managing all the steps of shipping manually is virtually impossible.
There is a lot to keep track of when a delivery is to be made. Has the customer entered a valid postcode? The customer is in Norway, what customs documents do I need? How do I get good shipping labels? How do I handle a possible return? These are just some of the things you need to keep track of.
nShift (formerly Unifaun) gives you the opportunity to manage the entire transport chain with the least possible effort for you as an e-retailer. The entire process can be handled automatically, in full or in part.
today, nShift consists of four former major companies in the industry, Unifaun, Consignor, Transsmart and Returnado. With more than 50 years of experience in the industry, nShift is by far Europe’s largest supplier of TA systems with more than 90,000 customers. It handles over 300 million deliveries a year in the Nordics alone. With this comes a breadth that benefits both small and large e-retailers, regardless of which transport company they want to use.
nShift Delivery
Higher conversion
Half of all shopping carts are abandoned and one of the biggest reasons for this is that there are no delivery options that suit the customer. With nShift’s cloud-based platform, you can manage everything related to transport.
With a dynamic checkout solution and a wide range of connected carriers, it means that as an e-retailer you can offer customers the most relevant delivery option and the one they feel comfortable with. Fewer abandoned shopping carts.
Eliminate errors
Manual errors can be a headache and time-consuming when it comes to deliveries. With nShift’s platform, address validation is fully automated, giving you as a merchant more time to do the important work.
All documents instantly
All documentation and labels are created in real time in the system. You don’t have to spend time creating the correct documentation for the right shipment. When the shipment is ready, everything is already created for you, customs documentation, labels and any other documents that may be needed.
Easy returns management
Do you handle a lot of returns? With nShift, you can give your customer more control over any returns and automate many of the steps. You can use the platform to embed self-help for returns on your website. You don’t have to spend a lot of time matching returns to orders, a simple scan of the returns label will give you all the information you need.
Track your shipments
See the location and status of all your shipments, anytime. Your customer service team will save time not having to deal with anxious customers wondering where their goods are, they can track the shipment themselves. What’s more, you can personalise this experience with brand-specific customisation of communications.
Internationalisation
If you sell in multiple markets or are looking to expand to more markets, nShift has what you need by offering its solution with more than 800 carriers worldwide. International trade has never been easier.
Reports for easy analysis
What’s most efficient for your business? With nShift Delivery, you get all your shipment and transport data in one place. This allows you to easily analyse and see how you can streamline logistics.
nShift for WooCommerce
In our nShift solutions, we use nShift for WooCommerce from Redlight Media (included if you are a contract customer with us). With this add-on, management is easy directly in WooCommerce. You can match your shippers with shipping regions, shipping methods and shipping classes in WooCommerce with any shipping service you want. All orders fall under stored prints in nShift and can be printed in bulk. You can send out automatic notifications to your customers when their goods are dispatched.
Klarna Shipping Assistant
Together with the Klarna Shipping Assistant (in Klarna Checkout), you can also create a really beneficial experience where the customer can choose the shipping option that really suits them best. When the customer enters their postcode, Klarna Checkout will retrieve the most relevant shipping options. Make sure you minimise the risk of cart abandonment by always offering the best delivery option.
Here’s how easy it is to use nShift in practice
- You book a shipment in nShift directly with the click of a button in WooCommerce or set it up to be handled automatically based on order status.
- The extension sends over the customer details and the shipping is booked automatically.
- The shipping is now booked and ready!
nShift for WooCommerce supports most of the features of nShift. Here are some of the features you can use with the extension:
- Stored prints
- Create customs documents
- Selectable delivery point (nShift (Unifaun) PickupLocator or nShift (Unifaun) Delivery Checkout required)
- nShift (Unifaun) Track & Trace
- Pre-referral via email
- Send out tracking information to the customer
- Generate return notes to customers
- Customers can collect the return note themselves
- Retrieve waybills directly in WooCommerce
- Translations for internationalisation
The extension also supports additional extensions, such as:
- Support for Blackbox integration
- Support for packing tables and the ability to select the number of packages with Order Scanner & Packing Table
- Support for Klarna Shipping Assistant for WooCommerce & Unifaun Delivery Checkout (Via Klarna)
- Support for fully automated printing with the Automatic Printing add-on
- Support for WooCommerce Sequential Order Numbers Pro
- Support for WooCommerce Table Rate Shipping
With nShift you get…
Full control throughout the order journey, you save time and money by automating most of the processing steps. You also give the customer the choices that can be crucial for them not to abandon their shopping cart. Simply put, better conversion and happier customers.
If you want to know more about our e-commerce solutions, don’t hesitate to contact us and we’ll tell you more!