Improve the customer experience: Personalise WordPress with Zephr for B2B

Create first-party data, improve customer experience and business intelligence by combining the world’s leading CMS with Zephr, the best identity and user journey platform.

B2B publishers have moved to digital-first experiences – some faster than others. In this whitepaper, we share our experience working with WordPress Zephr as a successful technology foundation for a number of B2B publishers at significant scale.

WordPress is the world-leading publishing platform in many ways. One thing WordPress is not as good at naturally is identity management.

Identity management is a foundational functionality for many other important features for publishers, including:

  • Segmentation and personalisation
  • First-party data (including cross-border)
  • Data collection (including progressive profiling)
  • Registration and paywall
  • Ecommerce with mixed shopping basket
  • Integration with identity-dependent services

Download this whitepaper for free for a practical guide on how to use Zephr to extend WordPress with identity and user journey functionality.

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