TÔNN Furniture
Furniture company that created customized modular shelving system for everyday life
E-commerce
Join us on our journey in modernizing the e-commerce landscape. Discover how Qala’s innovative solutions improved the user experience, resulting in a simplified payment process, increased customer satisfaction and an industry-leading e-commerce platform.
What did we do?
WooCommerce
Backend development
WordPress
Consulting services
Management
UX
Front end development
Maintenance
Multisite
TÔNN furniture’s journey
TÔNN furniture, formerly known as Concrete Mine, is a design and manufacturing powerhouse that specializes in creating furniture tailored to enhance every aspect of your life. Their crowning achievement, the modular shelving system known as Portal, embodies their commitment to seamless customization, expansion, and division, enabling you to create spaces that truly fit you and your lifestyle.
The challenge
With an outdated user interface, the challenge was the difficulty of website navigation and a sub-optimal customer experience. TÔNN furniture sought to improve upsell opportunities, with the ultimate goal of transforming their e-commerce platform into a modern, trend-following website.
Upgrading the e-commerce experience
When TÔNN furniture sought our expertise, their vision was clear – a modern e-commerce site that follows the latest trends. We seamlessly integrated the Product Data Page (PDP) into the shopping journey, improving the user experience and increasing opportunities for upselling. The results were impressive: a simplified payment process, improved customer satisfaction and a dynamic e-commerce platform.
Qala
Qala’s key features played a crucial role in improving TÔNN Furniture’s customer experience. By leveraging the innovative mini shopping cart solution from Qala, we redefined the user experience and provided a seamless and intuitive path for customers from product discovery to checkout. With a fresh, modern design that grabbed visitors’ attention, the redesigned site not only improved navigation but also maximized upsell opportunities.
